FAQ

Yes! After you've placed your gift in your cart, you'll see a tab that says "Add Gift Options" just below the list of items in your cart. You can choose to have the items gift wrapped and even add in a handwritten message to the recipient!

Absolutely! With a minimum order of $250 you can qualify for wholesale pricing. We can even work with your graphic designer to put custom labels on FreshJax® organic spice bottles so your guests will receive a lasting gift. Just fill out our wholesale form to get started.

Yes! Our spice kitchen is a fully dedicated gluten-free (and dairy-free) facility and we use only certified gluten-free ingredients in all of our products. We're in the process of obtaining an official gluten-free certification for the finished products at this time. Be sure to follow us on social media and sign up for the newsletter so you can celebrate with us when the certification process is complete.

FreshJax® gift sets can be purchased on Amazon and on Walmart.com. You may also see us at local shops and events in Jacksonville, FL like Riverside Arts Market, Kathy's Table, Hoby's Honey, Front Porch Pickings, Local Fare Jax, Kailo Nutrition, and Superfit Foods! Be sure to follow us on Instagram, Facebook, or Twitter for news on any scheduled appearances.

No. Unfortunately, there are a LOT of scams happening right now. If you see FreshJax® spices advertised on social media or elsewhere for a lower price (even by a few cents), please report the ad or listing as a scam to the relevant platform and report it to us at hello@freshjax.com to help us with our scam take downs. Do not give your money to any seller unless you have first verified the seller is a legitimate source.

If the price is lower than ours, the seller is not legitimate. If a price is unusually high, then it may be a legitimate seller, but could be a case of price gouging. If you have further questions, please feel free to contact us.

FreshJax® spices are handcrafted in small batches using only pure, organic spices, herbs, and salts. Each bottle contains 100% real food. You won't find any fillers, anti-caking agents, MSG, dyes, chemicals, or anything artificial inside. This gives FreshJax® spices their delicious flavor and means you can feel good about using them.

FreshJax® spices are designed to be easy to use. You can use them in your food while cooking, grilling, sauteing, or baking. They can also be sprinkled on top of food that has already been prepared. We always leave a few on the kitchen table. Toasted Onion is one of my go-to spices for this. You can also browse our collection of recipes to find inspiration!

Yes! If you've got a glass bottle in our regular size, you can find many of your favorite spices in large bottles here. Large bottles are equal to four regular size bottles. If you're a super fan of a particular flavor, a caterer, or a restaurant owner, we've got you covered too. Please fill out our wholesale form if you're interested in buying spice blends in bulk.

Yes! All FreshJax® spices are Certified Kosher.

Kosher certification is a process by which a company ensures that their food is kosher, having been prepared in accordance with Jewish Dietary Laws.

Yes! All FreshJax® spices are pareve.

Yes! Simply request the Kosher Certification flyer during checkout, and we’ll make sure to pack it with your order.

Our kosher certificate is on file with Gesher K:

10167 San Jose Blvd.

Jacksonville, FL 32257

http://gesher-k.org/certifiedkosher/

(904) 262-3565

Rabbi Yaakov Fisch Rav Hamachsir: rabbifisch@etzchaim.org

The Association of Kashrus Organizations

akokosher.org/

Spices are typically* good for about four years. After this time, they begin to lose their flavor and you'll need to use more of them to get the same taste. You'll find a date stamped onto each bottle of FreshJax® spices that you can use as a guide. A good rule of thumb for any spices in your cabinet is to open the lid and smell them. If you they don't have much of a smell, there's a good chance they won't have much flavor either.

*FreshJax® Coconut Curry tastes best when used within one year.

Spices can become stuck for a few reasons. Because we don't use any anti-caking agents, the natural stickiness of spices like onion and garlic can cause them to stick together a bit in the bottle. Just give the bottle a shake or use a toothpick to get your spices flowing again. Another reason for stuck spices is sprinkling them directly over food that's cooking on the stove top. Steam from cooking can begin to re-hydrate dried spices and cause them to stick together. Try sprinkling the spices into a measuring spoon or the palm of your hand when food is steaming.

FreshJax® spices are handcrafted in Jacksonville, FL. Our spice kitchen is not open to the public. We happily send spices right to your door. Shipping prices vary based on location and order amount. Currently, we offer free shipping for orders over $50. 

Be sure to post your recipe pics and tag @freshjax for a chance to be featured!

As our small business grows, we often hire extra help to package and label spices. You can fill out an application any time to be considered for the next available position.

If you have a question that is not on the list above, please email our customer service team: hello@freshjax.com