Frequently Asked Questions

Are FreshJaxĀ® seasonings gluten free?

Yes! Our spice kitchen is a fully dedicated gluten-free (and dairy-free) facility and we use only certified gluten-free ingredients in all of our products. We're in the process of obtaining an official gluten-free certification for the finished products at this time. We are excited for the certification process to be complete.

What makes FreshJaxĀ® spices unique?

Our seasonings are handcrafted in small batches using only pure and organic spices, herbs, and salts. You won't find any fillers, anti-caking agents, MSG, dyes, chemicals, or anything artificial inside. You can feel good about cooking, baking, grilling, or sautƩing with these easy-to-use seasonings.

Are there heavy metals in FreshJaxĀ® spices?

FreshJax goes to great lengths to source the finest ingredients from key regions around the world and our products are organic certified by Americert International. Additionally, our process supports our effort to prohibit all chemicals, additives, and harmful heavy metals from getting into our spices. Heavy metals can enter herbs and spices in many ways during growth and manufacturing. This can be common if where they are grown, water and soil has been contaminated by industrial uses or pesticides and is not rigorously tested. Heavy metals can also get into foods from sources like processing equipment or packing. To ensure that our products are free from heavy metals, we sourced an independent lab to test for heavy metals. Each of our results show zero trace of heavy metals.

I'd like to order a large quantity of FreshJax spices to hand out to my event guests- Do you offer bulk discounts?

Absolutely! With order quantities starting at 20 items, you could qualify for a wholesale discount. Get in contact with us to get started.

How long do FreshJaxĀ® spices last?

Our spices start to lose flavor after four years*. You'll find a date stamped onto each bottle of spices that you can use as a guide. A good rule of thumb for any spices in your cabinet is to open the lid and smell them. If they don't have much of a smell, there's a good chance they won't have much flavor either.

*FreshJaxĀ® Coconut Curry tastes best when used within one year.

Where else can I find FreshJaxĀ® Spices?

We are quickly becoming available in retail stores all over the nation! Locally, you can find us in Hoby's Honey, Kathy's Table, and Muscle Maker Grill Foods. FreshJax is also available on Amazon, Walmart.com, Etsy, and eBay. Make sure to find our official FreshJax store when shopping on other eCommerce sites.

Help! My spices are stuck in the bottle!

We do not use any anti-caking agents, so the natural stickiness of spices can cause them to stick together in the bottle. Just give the bottle a shake or use a toothpick to get your spices flowing again. Another cause of stuck spices is sprinkling them directly over food that's steaming. Steam from cooking can begin to rehydrate dried spices and cause them to stick together.

Are FreshJax spices Kosher?

Yes! All FreshJax products are certified Kosher by:
Gesher K
10167 San Jose Blvd
Jacksonville, FL 32257
(904) 262-3565
Rabbi Yaakov Fisch Rav Hamachsir: rabbifisch@etzchaim.org

Why don't my glass sampler bottles have a shaker top?

Believe it or not, it is near impossible to source shaker tops for our sampler-sized 2 oz bottles. When you find your favorite spices and seasonings from our sampler bottles, be sure to upgrade to a large bottle which allows you to sprinkle or scoop from the dual sided shaker top.

What happened to Island Spice?

We Discovered more Islands!
Just kidding, we discovered more FLAVORS! Island Spice has changed to Caribbean Coast Jamaican Jerk Seasoning because while it is the BEST Island Seasoning, it is not the ONLY one.
Who knows? There may be more on the way...

How big are your bottles?

Our Sampler bottles are 2 oz. ,
Our Large bottles are 8 oz.,
Our Extra Large Bottles are 16 oz., and
Our Restaurant Size Bottles are 96 oz.
Please remember that is the volume of the bottle, not the weight of the spices, which vary from blend to blend.